ETF Shares Management Ltd (ABN 77 680 639 963 AFSL 562766) ("ETF Shares", "we", "our", or "us") voluntarily adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act). This Privacy Policy (Policy) sets out how we collect, use and share your personal information and how to contact us with any queries or concerns.
While we may update our Policy from time to time, the most recent version of this Policy will always be available on our website. If we change the Policy in any material way we will post a notice on our website along with the updated Policy. We may also contact you via your contact information on file, for example by email, notification or some other equivalent measure.
Privacy Officer Email Contact: compliance@etfshares.com.au
Attention: Privacy Officer
Postal address: Macquarie DTI, 3 Innovation Rd, Macquarie University, NSW, 2109
We may collect your personal and other information through the following mechanisms:
Collection from you: Contact info, personal ID, financial and credit data, and business identifiers.
Automatic: Cookies and usage data, not linked to you personally.
Device: Technical and location info from mobile usage, not associated with you.
Communications: Info such as your email address or phone number.
Other sources: Public records or third parties like real estate agents or contractors.
You may choose to remain anonymous or use a pseudonym, though it may limit our ability to provide services.
We use your information to:
Provide services or products you request
Contact you for operational reasons
Personalise your experience
Comply with legal obligations (e.g. AML/CTF laws)
Outsourced providers and advisors
Regulators such as APRA, ASIC, AUSTRAC, OAIC, ATO
Related companies
Other authorised third parties
We do not sell or license your personal information.
We do not disclose credit information to credit reporting bodies.
We protect your information by:
Using electronic and physical safeguards
Limiting access and requiring ID for access
Using encryption, firewalls, and password protections
Destroying or de-identifying data when no longer needed
We do not send information overseas unless specifically requested or authorised by you.
Request access in writing. We may take up to 30 days to respond after verifying your identity.
Contact our Privacy Officer for corrections. If we reject your request, we’ll explain why and advise on how to complain.
If you have concerns, contact our Privacy Officer with full details. We aim to respond reasonably and promptly.
If you're not satisfied, you can contact:
Director of Compliance
Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001
For more information, visit the Office of the Australian Information Commissioner website.
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ETF Shares Management Limited (“ETF Shares”) ABN 77 680 639 963 AFSL No. 562766 is the product issuer. Offers of interests in any retail product will only be made in, or accompanied by, a Product Disclosure Statement (PDS). For each retail product, ETF Shares has prepared a target market determination (TMD). Each PDS and TMD is available in this website. The information provided is general in nature and does not take into account your personal objectives, financial situation, or needs. Before acting on any information, you should consider its appropriateness with regard to your objectives, financial situation, and needs and seek independent financial, legal, and tax advice tailored to your circumstances. Any investment decision should only be made after reviewing and considering the relevant PDS and TMD. Investments in any product issued by ETF Shares are subject to investment risk, including possible delays in repayment, and loss of income and principal invested. The value or return of investments may fluctuate, and investors may lose some or all of their capital. Past performance is not a reliable indicator of future performance.
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